The Future of Banking in Africa: Where Human Experience Meets Digital Innovation
The Future of Banking in Africa is Human
African financial institutions stand at a pivotal moment - unencumbered by legacy systems and uniquely positioned to build the next generation of banking experiences. Discover how leading banks are combining human-centered design with adaptive technology to create trust, accelerate growth, and rewrite the rules of banking in Africa.
In this webinar with nCino and PwC, you'll discover:
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Insights into the African banking landscape – unique opportunities and emerging trends shaping the future of banking in Africa
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Why technology must serve people, not replace them – insights on building experiences that balance digital innovation with human connection
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How data, workflow, and intelligence unite – creating seamless experiences that build lasting trust with customers
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How digital lending and AI reimagine customer and employee experience - accelerating decisions, delivering transparency, and enabling employees to focus on what matters most
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The path to future-ready banking – how intelligent, cloud-based platforms drive agility, fuel growth, and position African financial institutions for competitive advantage
Event Details
Date: Tuesday, 9 December 2025
Time: 12:00 PM GMT | 2:00 PM SAST | 1:00 PM WAT
Duration: 45-minutes
Platform: Zoom
This webinar is brought to you by nCino. nCino is powering a new era in financial services through best-in-class, intelligent solutions. Serving over 2,700 global customers, nCino helps financial institutions boost efficiencies and enhance experiences. Integrating AI and actionable insights, nCino's solutions optimize decision-making, improve risk management, and elevate customer satisfaction by uniting people, AI, and data.
Featured Speakers
Levern Ramshubby
Director, Strategy & PwC Network, South Africa
Siveen Laryan
Regional Vice President, Africa, nCino
Mark Allderman
Cloud & Digital Lead, PwC South Africa
Webinar Summary
The meeting focused on the future of banking in Africa, featuring insights from PwC on technology trends and Encino's AI capabilities in digital lending solutions. Encino, a cloud-based lending platform with global presence, presented their end-to-end lending capabilities and emphasized the importance of adopting cloud technologies for banks to remain competitive. The discussion covered banking transformation through various lenses, including business value creation, customer experience enhancement, and technology enablement, with particular attention to modernizing systems while maintaining operations and ensuring security in conversational banking channels.